Research

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Design

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Strategy

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Research 〰️ Design 〰️ Strategy 〰️

Hi, I am Richa. I help teams go from discovery ⇒ delivery, from systems thinking ⇒ storytelling. A design practice that puts people first and translates complex systems into intuitive experiences across services, products, and brands.

SELECTED CASE STUDIES

DiaLog / Health care

Service & Product Design | User Research | Research Operations

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Open Doors / Public Sector

Service Design | Participatory Research | Digital Transformation

A multiple touchpoint service intervention for Catch 22's live probation program with the Finance Benefit and Debt team.

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Home+ / Built Environment

Design Research | Systems Mapping | Speculative Design

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BEHAVIOUR SHAPES BRANDS ⇔

STRATEGY SHAPES SYSTEMS ⇔

CURIOSITY SHAPES CHANGE ⇔

BEHAVIOUR SHAPES BRANDS ⇔ STRATEGY SHAPES SYSTEMS ⇔ CURIOSITY SHAPES CHANGE ⇔